When someone lands on your site with storm damage, a leak, or exterior repair questions, Rex responds immediately so urgent jobs do not cool off.

Asks what happened, how urgent it is, where the property is, and whether insurance or storm damage is involved. It collects the missing details without making the homeowner repeat themselves.

Rex does not invent pricing. It explains that repairs and restoration depend on inspection, scope, materials, and insurance context, then pushes the lead toward a call or free estimate.

The full conversation lands with the team once contact info is captured. Storm and emergency-style inquiries are flagged for immediate follow-up.